If you have any questions about our website, products, service etc. please contact us by the following ways.

- Live Chat

Click the live chat button, our representative will be at your service right away. Our customer representative adopt shift work schedule. So you can touch them at anytime.

- Request a ticket

If your problem can not be solved by live chat or need a long time to explain, please request a ticket : Customer Service Express

Dear valued customers,

Our normal office hour is from 9:30AM to 5:30PM HKT/GMT+8, Monday to Friday. The current time in our timezone is:




We will reply to your email at our office hours. The skype call on the upper right corner will also be available on office hours. You can make a skype call any time during that time.